Le Bijou is a luxury hotel chain with 42 locations across Switzerland, including major cities such as Zurich, Zug, Berne, Basel, Geneva... In response to the decline in tourists due to Covid-19, the hotel offers a luxury standard package for customers who need to quarantine. Their target customers are tourists stuck in Switzerland, and even locals who want to enjoy luxury quarantine services.
The quarantine hotel rooms used in this package are the best quality rooms, with an area of about 100 m2, full of services and amenities such as: sauna, jacuzzi, fireplace, office, gym. Except for the housekeeping department, the entire hotel can operate automatically without any staff, to limit contact between guests and strangers. Guests are provided with a private application, connecting to a 24/7 remote support staff, to order food with a private chef service...
These isolation rooms are set up to be personalized for each guest. Guests will be greeted as they walk through the door and listen to their favorite songs automatically. The hotel's motto is "wherever you are, Le Bijou will make you feel at home." If you want to go for a walk, go out to dinner or go to the airport, the hotel will provide luxury cars, with large screen TVs and mini-fridges for transportation. In addition to luxury cars, the super VIP service can add a helicopter if customers need it.
The package can be customized to include a doctor's visit, in-room testing for the coronavirus, and 24/7 nursing care. If the test is positive, the guest will be transferred to a hospital for specialized medical care.
With such top-notch service, the average room rate per night will be from 600 USD, equivalent to about 14 million VND or more. Other additional costs include: testing 500 USD, health check-ups twice a day 800 USD, 24/7 nurse is 5,000 USD a day. Therefore, a 2-week stay package will cost from 6,000 USD to 77,500 USD, equivalent to 140 million VND to 1.9 billion VND.
Alexander Hübner, CEO and co-founder of the hotel chain, said: "On March 20, only about 5 guests booked the service package. However, by March 26, this number increased 5 times a day. Before the Covid-19 epidemic, the average length of stay of guests was 3 days, but now it is from 2 weeks to 2 months."
Mr Alexander also encouraged guests who tested positive for the virus to self-isolate at home, following government guidelines. All rooms will be cleaned before and after guests arrive, with rubbish collected and taken out daily. Cleaning staff will also be provided with masks and gloves.
In particular, this hotel is committed to implementing a program of free or discounted accommodation for medical staff until the epidemic ends. Services include rooms, private spa, drinks at the bar.
