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The historic heavy rains are causing serious consequences, especially in Da Lat, the city of a thousand flowers, where traffic is disrupted by landslides on mountain passes. Amidst hundreds of stranded tourists facing disrupted itineraries, numerous hotels and homestays are proactively extending a helping hand.
In recent days, Da Lat (Lam Dong province) has been continuously hit by prolonged heavy rains, causing extremely complicated landslide situations on key mountain pass roads. Major routes such as Prenn, Mimosa, and National Highway 20 have been temporarily closed due to landslides, leading to serious disruptions to traffic in and out of the city.
Lam Dong province declares a state of emergency at Mimosa Pass and National Highway 20.
On the morning of November 20th, the Lam Dong Provincial People's Committee even had to declare a state of emergency due to a natural disaster at the landslide site on Mimosa Pass, the third emergency declaration in just the past 20 days. Currently, although some routes such as Sacom Pass (Prenn 2) and Ta Nung are still passable, there is still a risk of accidents. As a result, hundreds of tourists have been forced to disrupt their plans, change their itineraries at the "last minute," and are stranded in the misty city because they cannot leave safely. Similarly, many tourism companies have reported a large number of customers who booked services in November and December canceling or postponing their trips due to safety concerns on the mountain pass roads.
The Prenn Pass, the gateway to Da Lat, is cracked and experiencing landslides.
In response to this emergency, the accommodation business community in Da Lat acted swiftly, turning these difficult days into a shining example of compassion. Many hotels and homestays simultaneously implemented flexible and responsible support policies, emphasizing that the safety and experience of tourists must be the top priority.
Bee Hill Hotel made a strong impression with a quick and decisive post: offering completely free accommodation to approximately 50-70 tourists who were unfortunately stranded due to the floods. “Tourists stranded in Da Lat without accommodation, please contact us. Completely free. We would be happy to welcome you!” – Bee Hill Hotel’s widely circulated announcement.
Along with free services, many other establishments are focusing on discount policies and unconditional rescheduling. The An House Dalat announced that for guests who have booked but cannot arrive due to dangerous mountain passes, they will unconditionally reschedule, ensuring guests do not lose any money. For guests who are stranded and need to extend their stay, the establishment is offering a 60% discount on room rates, helping to alleviate the financial burden.
In addition, Nam Mo Homestay also supports rescheduling for guests who have already booked. Specifically, guests booking between November 20th and November 30th will receive a 50% discount on all room types. Moc's Homestay and Nang Trong Suong Homestay also simultaneously announced a 50% discount on room rates for guests who are forced to stay due to unfavorable transportation conditions.
Prolonged heavy rain has caused landslides on many mountain passes leading to Da Lat, leaving hundreds of tourists stranded.
In addition, many other smaller accommodations have reduced room rates to a symbolic level, only 200,000 - 300,000 VND per room during this period.
Currently, authorities are still on standby to deal with landslides and clear blocked roads, but travel to and from Da Lat remains risky. Major mountain passes leading to Da Lat and some inter-provincial routes such as Ngoan Muc and Khanh Le are still cut off. Tourists are advised to postpone their trips unless absolutely necessary to ensure their safety.
