Mr. and Mrs. Butler were passengers on flight VN0054 (with patient number 17), arriving in Vietnam on March 1. After 5 days in Hanoi, both were taken to Dong Da Hospital for examination and testing.
After spending 9 nights in quarantine, on March 16, the British couple was able to return to the hotel. They expressed their gratitude to the hospital and the doctors who took care of them with simple, sincere words.
Photo of the letter provided by the character
The letter reads: "We are a British couple who travelled to Vietnam on March 1st on flight VN54. After a wonderful 5 days in Hanoi, we were taken to Dong Da Hospital to be tested for Covid-19, as a Vietnamese girl on the same flight as us tested positive.
We were told we would have to quarantine for 14 days but felt relieved when our test results came back negative, we were not infected with the virus.
The hospital facilities here are very different to those in the UK, but we had everything we needed. We struggled with the language barrier until we found an English speaking doctor who was very helpful and informative. Our guide from ICS, Nam, was also very helpful and gave us some things that we as tourists do not carry.
We are very aware of this reality, this is the right thing to do in the current circumstances and we are very grateful to the hospital and all the staff here for taking such good care of us."
British Mr. and Mrs. David and Cath Butler at the quarantine area at Dong Da Hospital, Hanoi
According to the person who took the photo and shared the letter on social media, Mr. and Mrs. Butler returned to England a day after being discharged from the hospital.
