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EVA Air continuously applies modern technology to enhance the flying experience for passengers. Through its website and mobile app, passengers can proactively check in online from 48 hours to 1 hour before departure, from anywhere, instead of having to queue at the airport. In addition, passengers can also choose their seats before the flight (from 12 to 3 hours before takeoff) and register for special assistance services at least 48 hours before departure – providing a more personalized, convenient, and flexible experience.
In-flight service – Classy and sophisticated
On its flights, EVA Air always prioritizes maximum comfort. Seats in all classes are ergonomically designed, providing an ideal space for passengers to relax, especially on long journeys.
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Diverse entertainment options on personal screens – Passengers can comfortably enjoy their favorite movies, music, and shows throughout the journey.
Each seat is fully equipped with amenities such as headphones and a set of pillows and blankets. A modern entertainment system with Wi-Fi, movies, music, books, and games helps passengers relax throughout the flight.
In-flight catering – EVA Air flight attendants attentively serve delicious meals, providing a complete flying experience.
In-flight meals are a distinctive feature, consistently earning EVA Air international awards such as "Best Airline Meal Service in Economy Class". EVA Air's menu is a sophisticated blend of Asian and European cuisine, changing seasonally and according to the route, ensuring a rich and nutritious selection. Passengers with special dietary requirements, ranging from dietary restrictions and religious needs to health concerns, can make reservations at least 48 hours before departure during business hours.
Modern passenger cabin – Spacious and comfortable, offering maximum comfort.
EVA Air's cabins are always kept clean with strict hygiene standards. Every personal item, such as blankets, pillows, or toiletries, is inspected and replaced after each flight. This attention to detail has helped the airline consistently rank among the top 3 airlines with the cleanest cabins in the world for many years.
In particular, with a team of nearly 300 Vietnamese flight attendants, EVA Air provides absolute peace of mind for passengers, especially the elderly or those experiencing international flights for the first time, ensuring passengers can easily communicate and always receive attentive and thoughtful care throughout the flight.
Easy transit, seamless journey connections.
Connecting flights at international airports can be stressful, but with EVA Air, passengers always receive dedicated support. Professionally trained staff are ready to guide passengers through airport areas and quickly resolve any issues related to baggage or procedures.
EVA Air also boasts premium lounges at major airports such as Taoyuan, Kaohsiung, and Bangkok. Featuring modern and spacious designs, these lounges are equipped with comfortable seating and offer a range of amenities including relaxing areas, workspaces with state-of-the-art equipment, high-end restrooms, and diverse food options, allowing passengers to recharge before their journey.
Commitment to top-quality safety and standards.
Beyond focusing on service experience, EVA Air places special emphasis on safety standards. In 2025, the airline was recognized by AirlineRatings.com as one of the top 7 safest airlines in the world, further solidifying its leading position in the global aviation industry.
EVA Air Chairman Clay Sun stated, “Our goal is not only to bring passengers to their destinations safely, but also to make every flight a memorable experience. EVA Air is committed to continuous improvement to become a symbol of reliability and prestige in the aviation industry.”
With a mission to elevate the flying experience, EVA Air has been, is, and will continue to be the top choice for those seeking a safe, comfortable, and meaningful flight.
