Recognize the tricks of cheap tour booking scams

12/07/2023

Taking advantage of the summer holidays, when people's travel needs increase, scam groups carry out fraudulent acts on the internet by luring victims to book cheap tours. To avoid becoming victims of "cheap travel combo" scams, the Ministry of Public Security recommends the following to people:

Identification marks

Posting articles advertising cheap tours and hotel rooms on the Internet and social networks with many additional benefits, asking victims to transfer a deposit (from 30-50% of the value) to deposit for tours and hotel rooms, thereby appropriating the deposit. Posting articles advertising foreign tourist visa services, promising a high success rate, 100% refund if the visa is not obtained. After the victim transfers the payment or part of the payment, the subjects will let the victim fill in the application form, complete the documents... Then, they will use the excuse that the victim provided missing information and will not return the money.

Fake the website/fanpage of a reputable travel company, fake photos of receipts, payment invoices and ask the victim to transfer money to pay for the tour. After the customer transfers money to pay for the travel service, the subjects will block communication and erase all traces.

Cần kiểm tra, tìm hiểu kỹ thông tin về các chương trình khuyến mãi trước khi lựa chọn sản phẩm

You need to check and carefully research information about promotional programs before choosing a product.

Impersonating/hijacking social media users' accounts, contacting relatives on friends' lists saying they are stranded while traveling abroad and need money immediately.

These subjects impersonate airline ticket agents, create their own websites and social networking sites with similar addresses and designs to those of official airlines or agents, then advertise with very attractive prices compared to the general market to attract customers.

Trang thông tin du lịch và phong cách sống Travellive+

If the customer contacts, the subjects will book the flight ticket, send the booking code as collateral and ask the customer to pay. After receiving the payment, the subjects do not issue the flight ticket and cut off contact. Because the booking code has not been issued to the flight ticket, it will automatically cancel after a while and the customer will only know about this when arriving at the airport.

Preventive measures

To avoid being scammed by the above tricks, people need to carefully research information when choosing travel packages, should choose tour booking services, room booking, airline ticket booking of reputable companies or through travel apps (travel applications). To be more secure, people can ask the partner to show the business license, documents, practice certificates... of the travel company.

In addition, be cautious when receiving an invitation to buy a tour package at a very cheap price (30-50% cheaper than the general market price); be especially careful when the travel agency asks for a deposit to hold a seat, if possible, make a direct payment transaction.

At the same time, pay attention to the signs of fake websites through the website name and domain name. Usually, the names of fake websites will be similar to the names of real websites but will have some characters added or missing. Fake domain names often use strange extensions such as .cc, .xyz, .tk...

In particular, for social networking sites (Fanpage) that sell and promote travel packages, especially cheap travel packages and cheap air tickets, people should choose social networking sites with a blue tick (registered accounts) or choose reputable social networking sites where they know the seller's information. Confirm the information on booking rooms and air tickets to promptly detect signs of fraud and report to the nearest police station for guidance on how to handle the situation.

- Source: Vietnam National Administration of Tourism
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