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The robot Bella is used by Hai Phong Xua restaurant in District 7, Ho Chi Minh City, to deliver food and drinks to customers. Diners come here not only to enjoy the food, but also for the novel experience of being served by an AI robot.
Customers don't need to interact with staff to order; they simply scan a QR code and select their dishes on their phone. The system automatically updates the information for the kitchen staff to prepare; in a short time, an AI robot will bring the food to their table.
The ambiance at Hai Phong Xua restaurant
AI robots are equipped with many intelligent features such as laser lights, sensors, etc.
The Bella robot uses AI technology and is equipped with laser lights, sensors, etc., capable of sensing all angles, near and far, to ensure safe sensing functions such as movement, balance, and distance control. Bella has four cargo trays, can carry up to 40 kg, and is imported from China, with a price ranging from 100 to 300 million VND.
A customer at the restaurant shared: "I find this robot very unique and cute. Its service is safe and provides a new experience for diners here. It has something futuristic about it. I've never been served like this before."
"The robot service is very cute and simple, and the ordering software is easy for customers to use," another diner said.
A cute expression from the robot Bella.
The use of automated robots in various aspects of life has long been commonplace. In fact, the robot Bella was even spotted serving at a sushi restaurant in Canada. With relatively affordable costs, using AI robots to replace humans can be considered a suitable solution in the new normal, and it will likely soon become a trend adopted by many restaurants worldwide.
Robot Bella works as a waitress at a restaurant in Canada.
