The Bella Robot is used by Hai Phong Xua restaurant in District 7, Ho Chi Minh City to deliver food and drinks to customers. Customers come here not only to enjoy the food, but also for the new experience of serving by AI robots.
Diners coming to the restaurant do not have to contact the staff to order food, customers just need to scan the QR code and choose the dish on the phone, the system will automatically update for the kitchen staff to prepare; in a moment, the AI robot will bring the food to the table.
Space at Hai Phong Xua restaurant
AI robots are equipped with many smart features such as laser lights, sensors...
Bella Robot uses AI technology, equipped with laser lights, sensors... can sense every angle, far and near to ensure safe sensing features from moving, maintaining balance, keeping distance. Bella has four trays, can load up to 40 kg and is imported from China, with prices ranging from 100 to 300 million VND.
A customer who came to the restaurant shared: "I find this robot very strange and cute. Its service is safe and brings new experiences to customers here. It has something a bit futuristic. I have never been served in such a way."
"The robot service is very cute and simple, and the ordering software is also easy for customers to use," said another diner.
A cute expression of robot Bella
For a long time, the use of automatic robots in many areas of life has not been too strange. In fact, the robot Bella was even "caught" working as a waitress at a sushi restaurant in Canada. With a not too expensive price, using AI robots to replace humans can be considered a suitable solution in the new normal life, perhaps soon it will become a trend applied by many restaurants around the world.



























