The world's most punctual airport for four consecutive years.

Haneda, also known as Tokyo International Airport, is the 5th busiest airport in the world with nearly 87 million passengers in 2018. Haneda's passenger volume surpasses that of many major airports such as Chicago O'Hare (83 million), Heathrow (80 million), and Hong Kong (74.5 million).

Despite its high passenger volume, this airport has a very low rate of delays and cancellations. Haneda Airport had an on-time departure rate of 85.6% in 2018, significantly higher than the 77.1% of airports of similar size.

What's impressive, something no other airport has achieved, is that Haneda Airport has won this title for four consecutive years. So how does this airport manage to handle such a large volume of passengers while still ensuring no flight delays? The answer lies in the dedication of its staff combined with the support of science and technology.

At Haneda domestic airport, staff handle approximately 17,000 suitcases of luggage daily. The airport management has set a target of "transferring luggage from the aircraft to passengers within 10 minutes." Before each shift, Haneda airport staff habitually warm up to ensure their health and fitness for work.

Most notably, Haneda Airport is currently testing the ATOUN Model Y – an electronic exoskeleton that supports the lower half of the body, designed for baggage handling and handling staff. The device's motors and electronic sensors can determine when staff need assistance to help reduce the weight they have to bear.

In the future, staff at Haneda Airport may be equipped with a similar support system, but focusing on the arms. Kotaru Shitani, a ground control supervisor for Japan Airlines, stated, "These devices greatly improve the speed and accuracy of staff, contributing to on-time flight departures."

Punctuality isn't the only thing that makes Haneda Airport famous. Six years ago, it was honored with a 5-star airport rating from Skytrax – a magazine that reviews and ranks airlines and airports. Only 12 airports in the world have received this title, and Haneda was also rated the cleanest airport in the world by Skytrax. In this year's (2019) ranking, Skytrax placed Haneda as the second best airport in the world, up one place from 2018.

With the 2020 Olympic Games taking place in Tokyo, Haneda Airport will undoubtedly be one of Japan's key gateways for welcoming visitors from around the world. In preparation for these events, Haneda Airport is currently adding 50 international routes to its daily flight schedule.

My Tong