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Ford Vietnam remains committed to long-term investment in the Vietnamese market, continuously enhancing its nationwide presence and optimizing the customer experience.
“Ford Vietnam is delighted to announce that Thai Nguyen Ford has become the 37th member of the Ford dealership and branch network nationwide. We are also very proud that Dong Nai Ford has undergone a comprehensive upgrade. The growth in both the quantity and quality of the Ford dealership system in Vietnam reflects the continuous efforts of the Ford Group to provide customers with increasingly improved service and sales experiences,” emphasized Mr. Pham Van Dung, General Director of Ford Vietnam.
Notably, Thai Nguyen Ford is the only dealership in the system equipped with a mobile traction and straightening system including a 3D electronic measuring device imported from Sweden. Designed as a "One Stop Shopping" sales point, Thai Nguyen Ford is expected to be able to serve up to 100 vehicles per day.
In the South, Dong Nai Ford has officially opened its new facility at B04, Block 3, Amata Commercial Area, Long Binh Ward, Bien Hoa City, Dong Nai Province – a prime location situated on National Highway 1A, right at the Amata intersection, a hub for industrial zones and close to major commercial centers in Bien Hoa City. Aiming to provide high-quality services and further enhance customer care in Dong Nai Province in particular and the Southeast region in general, the new Dong Nai Ford facility was built with a total investment of 135 billion VND.
Equipped with state-of-the-art, imported equipment from the US and European countries, the two dealerships are ready to provide customers with a full range of vehicle-related products and services, including: new car sales, used car trade-ins, genuine parts and accessories sales, warranty, maintenance, repair, car detailing and restoration services, insurance claim processing, and car insurance consultation and provision… with flexible and prompt policies.
In addition to the strict standards regarding infrastructure and modern equipment of the Ford Motor Group, Thai Nguyen Ford and Dong Nai Ford also place great emphasis on developing a team of sales consultants, service advisors, and repair technicians with extensive knowledge and high technical skills, providing a comprehensive experience and the highest level of satisfaction for those using the dealership's services.
“The dealership network represents the Ford Group and is the direct point of contact with Vietnamese customers. With a customer-centric approach, Ford is committed to providing products and services that best meet customer needs, ensuring the four pillars of the brand: Quality, Safety, Green, and Smart, while focusing on technology transfer, personnel training, and continuous service improvement,” Mr. Pham Van Dung shared.
After more than 22 years in Vietnam, Ford is increasingly demonstrating its position as one of the fastest-growing automotive brands in the market. The ever-growing Ford dealership network is proof of its long-term commitment and positive contribution to the community, with a vision focused on customer satisfaction.
Bao Khuyen - Xuan Nghi
