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Green environment
In 2024, TTC Hospitality proactively implemented a systematized environmental activities across all its business units. The monthly Green Day campaign became the foundation for a series of activities such as tree planting, beach and riverbank cleanup, and workplace sanitation. These activities not only helped protect and beautify the landscape but also created a green and healthy living environment for guests and employees. Notably, in the second quarter of 2024 alone, TTC Hospitality contributed to planting nearly 100,000 new trees, a significant milestone in the development of green spaces.
TTC Van Phong Bay Resort staff participating in Green Day activities.
Prominent tourist areas such as TTC World – Valley of Love and TTC World – Ta Cu are prime examples of TTC Hospitality's greening efforts. Valley of Love has planted over 2,000 cherry blossom trees and 2,000 three-needle pine trees, bringing the total number of trees in the tourist area to over 300,000. This is not only a significant step forward in environmental protection but also contributes to the ecological landscape of Da Lat city, aligning with the local goal of planting 3.8 million trees in the 2021-2025 period.
TTC World – Valley of Love launches tree planting festival to celebrate the 45th anniversary of TTC Group.
At TTC World – Ta Cu, in 2024, more than 60,000 ornamental and fruit trees were newly planted, enhancing the green landscape of the tourist area. After one year of establishment, TTC Mekong Aqua Park has also almost completely greened its grounds with lawns and flower gardens, creating an attractive natural space for visitors.
TTC Mekong Aqua Park has become greener after one year since its establishment.
As of 2022, the total green space area of the business units reached 280,500 square meters, and the total forest area exceeded 2 million square meters. The goal is for TTC Hospitality to plant an additional 120,000 trees by 2025.
Besides green spaces, TTC Hospitality also focuses on green buildings through the development of architectural, landscaping, and basic system standards to reduce energy consumption, limit light and air pollution, and conserve water.
Specifically, TTC Hospitality encourages business units with sufficient space to install solar panel systems, and this will be mandatory in the future. As committed, by 2025, 70% of TTC Hospitality's business units will have installed solar panels.
Rooftop solar panels at some TTC Hospitality business units.
Specifically at TTC Van Phong Bay Resort, the resort has adopted a green building model with recessed glass panels, reducing heat radiation and eliminating the need for CO and CO2 ventilation control. In addition, the water system is designed with adequate pressure and water-saving devices, the hot water system uses solar energy, and the treated water is reused for watering plants and beautifying the landscape. According to plan, TTC Van Phong Bay Resort will be the first unit of TTC Hospitality to achieve EDGE certification – a green building certification system.
Besides its open-space design and green building model, TTC Van Phong Bay Resort also enhances green areas, providing a refreshing resort environment for guests.
One of the key objectives in TTC Hospitality's green strategy is to minimize and eventually eliminate plastic waste. Since 2018, packaged amenities at TTC Hospitality's hotels and restaurants have been switched from plastic to more environmentally friendly materials such as kraft paper. From 2019, the business units have actively replaced plastic straws and food and beverage containers with eco-friendly alternatives.
According to the plan, by 2025, 50% of TTC's business units will completely eliminate single-use plastic products, and this figure will reach 100% by 2030.
Green Human Resources
TTC Hospitality focuses on sustainable human resource development, placing people at the center of long-term growth. Its Green Human Resources Strategy not only focuses on professional competence and skills but also emphasizes social and environmental responsibility. TTC Hospitality has developed numerous internal training programs, ensuring each employee completes a minimum of 4 hours of training per month. By 2025, the number of training hours is projected to reach 8,000 hours. In addition, TTC Hospitality regularly organizes quarterly Staff Gatherings, with 100% employee participation, facilitating experience sharing and updates on new policies.
Front Office personnel from the Ninh Thuan - Khanh Hoa region participated in a training course on modern customer service.
In its recruitment process, TTC Hospitality always adheres to the principle of fairness, without discrimination based on background, and creates opportunities for candidates with passion and suitable skills. At the same time, TTC Hospitality supports tourism students through internship programs, helping them access a professional and environmentally friendly work environment.
In particular, TTC Hospitality plans to accumulate over 2,000 volunteer hours in 2025 through programs involving the participation and contributions of all employees, such as: "White Shirts of Love: Helping Children Go to School," "TTC Supporting Success," "Joy from Compassion" blood donation, "Sowing Seeds of Love," etc.
TTC Hospitality was honored as one of the Top 10 Best Places to Work in Vietnam 2023 – Tourism Industry.
In 2023, TTC Hospitality was honored as one of the Top 10 best workplaces in Vietnam's tourism industry, reflecting its continuous efforts in building a workforce that is both highly competent professionally and socially responsible.
Green products
TTC Hospitality always places "green products" at the heart of its business strategy, aiming to combine environmental protection and the preservation of local culture. At TTC Resort – Ninh Thuan, the distinctive Cham culture is integrated into every aspect of the resort, from the design inspired by ancient Cham towers to the traditional cuisine. Guests here not only enjoy the green space but also have the opportunity to explore the precious cultural values of the Cham people. The resort focuses not only on cultural experiences but also actively contributes to the environment. Many new trees are planted, and the natural landscape is preserved, contributing to the protection of the local ecosystem.
TTC Resort – Ninh Thuan preserves Cham architecture and maintains a lush green environment.
At TTC Imperial Hotel, TTC Hospitality has preserved and enhanced the architectural style of the Hue imperial palace, while also offering "Royal Rice" and performances of Hue imperial court music - an intangible cultural heritage - to tourists.
At the Valley of Love tourist area, the Gong Stage here lights up every night, offering gong performances and stories about the K'Ho ethnic people, allowing tourists to experience local culture in depth.
K'ho ethnic artists perform gong music at TTC World – Valley of Love.
TTC Hospitality's green products not only meet the needs of tourism experiences but also demonstrate a commitment to protecting and promoting cultural, social, and environmental values. With a development strategy based on three pillars – "Green Environment – Green Human Resources – Green Products" – TTC Hospitality has been and continues to affirm its pioneering role in combining business with social responsibility. These efforts are not only aimed at sustainable development but also contribute to building an environmentally friendly tourism industry, protecting cultural heritage, and improving the quality of life for the community.
