In the era of rapidly developing digital technology, cyberspace has become a "fertile land" for scammers. The tourism sector is no exception, as more and more cases of fraud and property appropriation on cyberspace occur, causing significant impacts on the reputation of the industry and the interests of people and tourists.
Faced with that situation, the Vietnam National Administration of Tourism promptly sent a document to the Department of Culture, Sports and Tourism, and the Departments of Tourism of provinces and cities on preventing, stopping, and handling fraudulent activities of appropriating assets on cyberspace in the tourism sector.
In the context of Vietnam's tourism industry growing, fraud in this field is also becoming more and more complicated.
This document is not only a warning but also a "compass" for localities in implementing measures to prevent, stop and handle fraudulent acts on the internet, in order to protect the rights of people and tourists and build a safe and healthy tourism environment. The document of the Vietnam National Administration of Tourism clearly states that in recent times, the situation of fraud and property appropriation in the tourism sector, especially the form of online booking fraud, has been increasing. This has negatively affected the image of the tourism industry, causing public outrage.
These scams have a significant impact on the reputation of the industry and the interests of people and tourists.
The document also cites fraudulent forms such as creating fake websites and fanpages of reputable tourism service businesses with tricks of discounts, virtual promotions and requests for deposits in advance...
To prevent, stop and handle high-tech fraud and property appropriation activities in cyberspace, the Vietnam National Administration of Tourism has proposed many contents to localities in the tourism sector.
First of all, increase propaganda to businesses and people about new forms of fraud; advise people to carefully research information of tourism service providers and payment transactions.
To prevent this situation, every citizen needs to be careful and have enough knowledge to avoid losing money unjustly.
The Vietnam National Administration of Tourism requires local tourism management departments to coordinate with relevant agencies to review and prevent fake websites and fanpages, and strictly handle fraudulent individuals.
Local tourism service businesses need to raise their sense of responsibility in protecting customers, promptly detect fake information platforms and social networking sites, and not spread or take advantage of false information about tourism service businesses to attract tourists' attention.
Every citizen needs to be aware to build our country's smokeless industry stronger and stronger.
In early February, social media was abuzz with news that a guest had booked a room for two adults and two children at a resort in Ninh Binh online. After messaging a fanpage with the resort's name, the guest confirmed the room and transferred a deposit of 6.5 million VND for two rooms. However, the resort reported that the guest had sent the wrong transfer. The guest was asked to copy the code provided by the resort into the transfer content for the accounting department to confirm.
After many consecutive reports of transfer errors, the total amount transferred was over 1 billion VND. Finally, the customer could not contact the resort and realized that he had been scammed. The bad guy impersonated the resort's fanpage to scam customers.
