Mr. Dawson Tan has 22 years of extensive experience in the hospitality industry. After completing his Bachelor of Hotel Management, he started his career journey at Hotel Nikko Kuala Lumpur in 2002, where he imbibed the spirit of “Omotenashi” (Japanese hospitality) through his role as manager of Benkay Japanese Restaurant, a favorite destination for royalty, local celebrities and business delegations.
Mr. Dawson Tan is the new General Manager of Hotel Nikko Saigon.
In 2007, Mr. Dawson began his 17-year career in China as the Japanese Restaurant Manager of Hotel Nikko Tianjin during its early stages. There, he progressed to various positions including Food and Beverage Manager, Food and Beverage Director, and finally Assistant General Manager. His significant contributions to the hotel’s operations and management are marked by his unwavering dedication to raising the bar for product and service standards, ensuring guest satisfaction always exceeds expectations.
.jpg.jpg)
In 2012, Mr. Dawson assumed the pivotal role of Assistant General Manager in the pre-opening phase of the Nikko Guangzhou Hotel. Following the successful opening, he was promoted to Deputy General Manager, overseeing the operations of departments including Food & Beverage, Housekeeping, Security and Engineering.
During his 12 years at Hotel Nikko Guangzhou, Mr. Dawson's exemplary work ethic and leadership skills have led the team to numerous achievements, including the Okura Nikko Hotel Group's Best Foreign Hotel Award for Revenue Improvement in 2018, and the Okura Nikko Hotel Group's Best Restaurant Award in 2019.
Nikko Saigon Hotel offers guests exceptional relaxation and convenience with the refined spirit of Japanese hospitality.
Dawson’s leadership philosophy revolves around “people-centricity”, emphasizing the importance of cultivating trust and supportive relationships between guests and employees to realize their individual aspirations and dreams. His new appointment promises to inject fresh energy and pave the way for growth for Hotel Nikko Saigon. Under his stewardship, pioneering innovation, upholding standards of excellence and providing excellent products and services are top priorities at the hotel.
