Virgin Australia billionaire Richard Branson has started offering psychological support to passengers with a fear of flying to ensure their journey is as comfortable as possible. Now, those with a fear of flying can consider choosing Virgin Australia flights as the airline has recently announced a new initiative to support passengers psychologically during their air journey.
Accordingly, Virgin Australia has partnered with Smiling Mind to produce guided meditation programs, and integrate this program with the entertainment system on all of its flights. Virgin Australia confidently affirms that these applications will help passengers reduce anxiety and panic during the flight. Smiling Mind is known as a non-profit organization, specializing in providing online and applied psychological programs, all designed by a team of leading psychologists and educators, with the aim of helping to relax and unwind the mind.
In addition, Virgin Australia also encourages passengers with a fear of flying to discuss their problems directly with the airline's staff before each flight. In this way, the crew can advise passengers based on their personal experiences, proactively contact passengers before the flight begins, care for and pay attention to passengers throughout the flight... to ensure they have the most pleasant flight experience.
Billionaire Richard Branson says taking care of passengers’ mental wellbeing is as important as planning their meals. Virgin Australia’s mission is not only to make it as easy as possible for passengers to travel to any destination, but also to make flying a pleasant experience for them.
Recently, some airlines have started to offer options to support their passengers psychologically during flights. If American Airlines introduced nature videos, music and a meditation app called Calm, Qantas Airways also showed a series of guided meditation videos in its in-flight entertainment system. This is definitely a service trend of the future.
