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Ho Chi Minh City, the vibrant economic and cultural heart of Vietnam, is more bustling than ever, joyfully entering the peak preparation phase for the 50th anniversary of the Liberation of the South and the reunification of the country - a momentous historical milestone and a source of shared national pride.
The festive atmosphere of the upcoming holiday has spread throughout the streets and alleys. Besides the dazzling city decorations, many tourism, food, and beverage businesses in the city have also begun to show their enthusiastic support through concrete actions. The image of the proud red flag with a yellow star flying in front of restaurants, hotels, and cafes has become familiar. Some places have even creatively applied unique decorations to their food and drinks, using the image of the Vietnamese yellow star, creating an atmosphere filled with patriotism and the vibrant spirit of the approaching April 30th holiday.
Visitors to Ho Chi Minh City will be able to admire many impressive performances during this time.
Meanwhile, the Ho Chi Minh City Department of Tourism is also actively implementing a comprehensive set of measures to protect the rights of residents and tourists as they take to the streets to celebrate this important holiday. The Ho Chi Minh City Department of Tourism stated that it is striving to ensure a safe, friendly, and high-quality tourism environment throughout the holiday period.
Accordingly, in the near future, the Ho Chi Minh City Department of Tourism will officially issue a document to the leaders of businesses providing accommodation, shopping, food and beverage, entertainment, sports services, and healthcare services that meet the standards for serving tourists in the city. This document will particularly emphasize ensuring the quality of tourism activities throughout the holiday period from April 30th to May 1st, including five specific and important points, aiming to provide complete and memorable experiences for all tourists visiting Ho Chi Minh City during this historic anniversary.
The Ho Chi Minh City Department of Tourism is also taking measures to protect the rights of residents and tourists when they take to the streets to celebrate the major holiday.
Specifically, the document includes five points as follows: 1. Expanding entertainment and recreational services for tourists and adding promotional programs. 2. Improving service quality and diversifying products, notably preventing price gouging and unfair pricing practices. In addition, food safety and hygiene, and the origin of food must be prioritized. 3. Decorating and beautifying accommodation facilities, creating an aesthetically pleasing environment both inside and outside the service establishments. Strictly adhering to environmental protection regulations and maintaining cleanliness before, during, and after the holiday. Complying with fire safety regulations. 4. Developing and implementing a plan to ensure the security and safety of guests at accommodation and shopping establishments.
In particular, departments that have direct contact with customers, such as reception and security, must actively assist tourists when incidents occur and coordinate with relevant authorities to handle them promptly. Ensuring the safety of tourists is a top priority. Fifth, arrange a specific duty roster and a hotline (for both management and staff) to promptly address any arising issues.
These are the government's efforts to protect the rights and safety of residents and tourists visiting Ho Chi Minh City during this period.
To ensure a complete and safe holiday for tourists, tourism service businesses in Ho Chi Minh City have proactively developed and implemented detailed security plans. At each accommodation facility, restaurant, and entertainment venue, customer safety is the top priority. Management has instructed and reminded all staff and workers to enhance their sense of responsibility in protecting customers, especially those in departments with direct interaction such as reception, security, and service. In addition, establishments also focus on informing and guiding tourists about preventive measures and how to handle situations in case of incidents, equipping them with the necessary knowledge to protect themselves and their belongings throughout their exploration of the city.
The Ho Chi Minh City Department of Tourism will also have a team to receive feedback from residents and tourists participating in activities during the anniversary celebrations, via the hotline 1022, pressing number 8.
Alongside the efforts of the businesses, the Ho Chi Minh City Department of Construction has also provided close guidance, requesting each subordinate unit to assign specific personnel to be on duty during the festival, and to establish a hotline including the phone numbers of both leaders and staff in charge, in order to ensure a quick response and timely resolution of any issues arising related to infrastructure and construction safety throughout the festival. The close coordination between functional units and service businesses demonstrates a deep concern for the safety and experience of visitors.
Furthermore, the Ho Chi Minh City Department of Tourism has also established a direct communication channel to receive all feedback and suggestions from residents and tourists during the commemorative activities. Through the hotline 1022, by pressing the number 8, residents and tourists can easily contact and share necessary information. The Department's officials will regularly monitor and receive these feedbacks, thereby promptly grasping the situation and handling arising issues quickly and effectively, creating the most favorable conditions for residents and tourists to fully enjoy the joyful and meaningful atmosphere of this important holiday. This proactive and thoughtful approach by the Ho Chi Minh City Department of Tourism demonstrates a strong commitment to building a safe, friendly, and memorable tourism environment for everyone.
