Alma Resort Cam Ranh: A journey to conquer the pinnacle of international tourism.

Congratulations to you and Alma Resort on this prestigious award. As a relatively new resort, what do you think are the reasons why Alma Resort was so quickly recognized by Travel + Leisure readers as the number one resort in Southeast Asia?

We are truly honored and delighted to receive this prestigious award from Travel + Leisure; this recognition is like winning an Oscar – a once-in-a-lifetime opportunity for anyone in the hospitality industry.

I believe the key factors that contributed to this rapid rise were:

• The owners understood and facilitated our building of a strong management team from the outset, and we recruited and retained top talent across all departments.
• The expansive 30-hectare site on the stunning beach provides the foundation for a wealth of amenities and experiences – 12 swimming pools, 14 restaurants, a water park, a cinema, and more – keeping guests busy throughout their stay.
• We have strived to provide luxurious amenities that meet international standards while connecting guests with local traditions and cuisine.
• Most importantly, we have built a team of employees who are imbued with a service culture, demonstrating core values ​​of care, respect, honesty, responsibility, and passion.
• Finally, our ability to adapt quickly and our unwavering determination have helped us overcome challenging times like the pandemic and remain responsive to changing market conditions and customer preferences.

Besides this award, what other achievements has Alma Resort previously received?

In addition to being recognized as the #1 resort in Southeast Asia, #2 in Asia, and #9 in the world by Travel + Leisure in 2024, we are proud that Alma Resort's reputation has been established as a fantastic destination for families:

• Our swimming pool was ranked 5th in Vietnam in the Luxury Awards Asia Pacific 2024 by Travel + Leisure Southeast Asia, Hong Kong & Macau magazine in 2024.
• Holidays with Kids has honored us as the Best Family Resort in Vietnam for two consecutive years, 2023-2024, and ranked us 3rd in the world in 2021.
• The Luxury Lifestyle Awards honored Alma Resort as the Best Luxury Family Resort in Vietnam in 2021 and 2024.

Besides winning the title of "Number 1 Resort in Southeast Asia" for Alma Resort, he himself was also honored as "Vietnam's Best General Manager." What does this mean to Alma and to him personally?

Being honored as "Best General Manager in Vietnam" at Travel + Leisure's Luxury Awards Asia Pacific 2024 is a tremendous honor and holds great significance for me and all employees at Alma. This recognition is a reward for the hard work and dedication of all of us. It motivates me to push boundaries, continue learning, and adapt in this dynamic industry. This award also inspires all of us at Alma to maintain a culture of continuous improvement and to continue striving to provide outstanding experiences for our customers.

But what means most to me is seeing my team grow. Over the years, I've had the privilege of mentoring many young Vietnamese hospitality professionals, and watching them develop in their careers brings me immense satisfaction.

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In the future, what events, activities, or plans will Alma Resort have to attract even more tourists?

Alma Resort is constantly innovating, and I am excited to share our future plans to attract even more domestic and international tourists.

First and foremost, we continue to expand our unique cultural experience tours. The "Cultural and Culinary Discovery" tour has been a great success. Visitors were truly impressed by participating in cooking classes combined with visiting the market, touring mango orchards, and exploring local temples and pagodas. We are collaborating with local artisans and artists to create authentic exchanges, performances, and tours to give guests a deeper connection with the local culture.

We are preparing to launch a mini-animal farm, which will be a major attraction for families; helping children and adults learn about animals and raise environmental awareness. In terms of health, we are continuously improving our services, developing a comprehensive health program that includes meditation sessions, nutrition workshops, personalized fitness programs, and other healing methods.

Sustainability remains a key focus for us. We are currently implementing Vietnam's most ambitious solar energy project for a resort. We are also continuously upgrading our culinary offerings, welcoming several new international chefs to cater to diverse tastes at Alma.

Finally, we are investing in technology to enhance the customer experience. A new app allows guests to easily book activities, make restaurant reservations, and learn about local attractions. These plans reflect our commitment to continuous innovation and improvement of our services. We believe that Alma will not only attract more tourists but also ensure that every visit to Alma Resort is a new and exciting experience.