Asia's largest airline by passenger numbers and fleet size was named the region's leading low-cost airline, beating out Jetstar Airways, West Air, GoAir, JetKonnect, Air India Express, Nok Air and FireFly.
AirAsia also won the Asia's Leading Inflight Service category, beating traditional airlines such as Japan Airlines, Korean Air, Cathay Pacific, Singapore Airlines, Malaysia Airlines, Garuda Indonesia, China Southern Airlines, Air India and Hong Kong Airlines.
The World Travel Awards Asia & Oceania is held to honor and award travel and tourism organizations in the Asia Pacific, based on the selection of travel professionals and customers using travel services.
Airlines are evaluated based on customer satisfaction and service quality, overall business performance, product innovation, employee relations and development opportunities, community responsibility and contribution to society, commitment to sustainable development policies and achievement of long-term visions.
AirAsia Group CEO Tony Fernandes said: “It is a great honor for us to be named Asia's Leading Low-Cost Airline for the fourth time. This once again confirms AirAsia as the region's best low-cost airline.
“I am also very proud of winning Asia’s Leading Inflight Service. AirAsia made history last year when we were named Asia’s Best Cabin Crew for the first time, and we have continued to build on that success. This success shows that our service is not only the best among low-cost carriers, but also among full-service carriers.
“As I have always shared, AirAsia has high quality in-flight service, demonstrated by our flight crew and good products such as Premium Business Class, roKKi in-flight wifi and Asian-inspired food menu”
“We are just getting started. There are many more innovative ideas in the pipeline to further enhance our in-flight service and I look forward to sharing these innovations with our passengers who fly with AirAsia.”
Watch video of the awards ceremony here:http://bit.ly/aawta2016
AirAsia is also nominated in six categories at the World Travel Awards to be held in the Maldives next December.The categories are: World's Best Low-Cost Airline, World's Leading Inflight Service, World's Best Cabin Crew, World's Best Low-Cost Airline Website, World's Best Low-Cost Airline Mobile App and World's Most Efficient Low-Cost Airline.
