A professional technology ecosystem for the restaurant industry.

17/12/2017

The New World Saigon Hotel and Dcorp R-Keeper Vietnam are organizing a presentation on the most professional technology ecosystem for restaurants. This event will help individuals and companies in the restaurant and café business keep up with the trends of Industry 4.0 and apply the latest technologies to increase business efficiency and provide the best experiences for customers.

The Food and Beverage Industry (F&B) in Vietnam is considered to be in the early stages of explosive growth. With a young population and ranking 14th among the world's most populous countries (according to United Nations estimates; as of March 31, 2017), it presents a promising market for investors in the restaurant and food service sector.

In recent years, the restaurant business has been one of the fastest-growing and most competitive industries. Many companies have achieved incredibly high profits, but some have quickly withdrawn from the market due to a lack of industry understanding and inadequate investment in operational systems, management processes, and customer service technologies.

As part of a multinational corporation with 250 branches worldwide, Dcorp R-Keeper is a pioneer in providing the most advanced and modern technology solutions for the restaurant industry globally. In Vietnam, Dcorp R-Keeper has been operating for nearly 10 years in the field of providing management solutions for the restaurant and hotel industry. As of 2017, Dcorp R-Keeper is a supplier partner for more than 2,000 large restaurants and hotels, including leading brands such as Golden Gate, Red Sun, QSR, Wrap & Roll, NISO, Hoang Yen Group, etc.

Trang thông tin du lịch và phong cách sống Travellive+

During the presentationA professional technology ecosystem for the restaurant industry."Dcorp R-Keeper introduces the most advanced features within the technology ecosystem that the company is developing and connecting with other development partners to provide to the market in the near future, such as: Ordering food on any device (tablet, mobile, website, QR code scanning or Facebook Messenger app – chatbot); Convenient payment and invoice processing methods (mobile payment, e-wallet, electronic invoice); Multi-channel sales via website and e-commerce; Fast customer interaction and care (electronic vouchers, electronic coupons, Member management application on smartphones to manage reward points, discounts and promotions)."

According to Mr. James Duong Nguyen – General Director of Dcorp R-Keeper Vietnam:With the increasing number of large-scale and well-established businesses entering the F&B market, significant pressure is being placed on the existing structure of restaurants and cafes in Vietnam. This has led to a multitude of challenges: optimizing operations and costs, tightly managing revenue, improving food quality, and especially providing top-of-the-line tools to enhance customer experience, shorten ordering and waiting times, and utilize mobile applications for customer interaction and service delivery – gradually eliminating paper-based operations."

Also at the event, Dcorp R-Keeper will officially announce the opening of its Market Place (Application Marketplace) to allow technology companies in Vietnam to develop applications and utilities that connect with the R-Keeper POS software, creating the most powerful and complete technology ecosystem for restaurants, providing the best dining and payment experience, such as ZaloPay, GotIt, AbbyCard, VHT…

 

News: BK - XN

Trang thông tin du lịch và phong cách sống Travellive+
Related Articules