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Recently, flight SQ321 from London (UK) to Singapore, a Boeing 777-300ER carrying 211 passengers and 18 crew members, had to be diverted to Bangkok for an emergency landing. The reason for this was turbulence, causing passengers and crew to be thrown around the cabin, with some falling from the ceiling.
At the time, there were a total of 211 passengers and 18 crew members on board. The incident resulted in one passenger fatality and 46 passengers and two crew members being injured and hospitalized.
Singapore Airlines is one of the world's leading airlines.
The daily London-Singapore flight SQ321 has completed two flights since the incident and did not fly over the Myanmar area where the unexpected turbulence occurred approximately three hours before its scheduled landing. Tracking data shows the flight times were the same. Instead, they flew over the Bay of Bengal and the Andaman Sea, according to route data from the FlightRadar 24 flight tracking program.
In a statement sent to Channel News Asia, Singapore Airlines stated that it is adopting a more cautious approach to turbulence incidents, including not serving hot drinks or meals when the seatbelt sign is on.
Singapore Airlines also stressed that it will continue to review its current procedures because the safety of passengers and crew is paramount.
Previously, Singapore Airlines was trusted by many reputable review sites as one of the world's leading airlines and was considered a benchmark in the aviation industry, having not experienced any major incidents in recent years.
