Recently, flight SQ321 from London (UK) to Singapore, on a Boeing 777-300ER carrying 211 passengers and 18 crew members, had to divert to Bangkok for an emergency landing. The reason for this incident was that the plane encountered turbulence that caused passengers and crew members to fly around the cabin, some of them falling through the ceiling.
At that time, there were a total of 211 passengers and 18 crew members on board the plane. The incident killed one passenger, injured 46 people and two crew members who had to be hospitalized.
Singapore Airlines is one of the world's leading airlines.
SQ321, the daily London-to-Singapore route, has completed two flights since the incident and did not fly over Myanmar, where unexpected turbulence occurred about three hours before its scheduled landing. Tracking data shows the flight time was the same. Instead, it flew over the Bay of Bengal and the Andaman Sea, according to route data from flight tracking program FlightRadar 24.
In a statement to Channel News Asia, Singapore Airlines said it was taking a more cautious approach to turbulence incidents, including not serving hot drinks or meals when the seatbelt sign is on.
Singapore Airlines also stressed that it will continue to review current procedures as the safety of passengers and crew is of utmost importance.
Previously, Singapore Airlines was trusted by many reputable review sites as one of the world's leading airlines and was considered a standard in the aviation industry for not having had any major incidents in recent years.
