This is the result of a Skytrax survey of airline passengers regarding infrastructure, service quality, staff, and check-in procedures at over 500 airports worldwide.
Despite the severe damage to the aviation industry caused by the Covid-19 pandemic, in 2020, Tan Son Nhat International Airport still served more than 22 million passengers, including 2.8 million international passengers and 19.2 million domestic passengers.

In previous years, Tan Son Nhat Airport often served more passengers than its designed capacity, but the airport still received investment for many terminal renovations and service quality improvements, such as installing more screening machines and adjusting car lanes.
The airport has implemented numerous disease prevention measures to ensure the safety of its staff, employees, and passengers amidst the complex pandemic situation. The airport has been awarded Airport Health Accreditation (AHA) by the Airports Council International (ACI), certifying that the airport adheres to safe disease prevention procedures in its operations.

Skytrax, established in 1989 and headquartered in London, England, is a leading professional rating organization in the global aviation market, renowned for its consulting and evaluation services for airports and airlines worldwide.
The rankings are independently compiled by Skytrax, based on surveys of airline passengers worldwide conducted via their website, feedback forms at international terminal exhibitions, and aviation events around the globe.
TOP 10 AIRPORTS WITH THE BEST CAPACITY TO SERVE 20-25 MILLION PASSENGERS PER YEAR IN THE WORLD:
1. London Heathrow Airport (UK)
2. Amsterdam Schiphol Airport (Netherlands)
3. Paris-Charles-de-Gaulle Airport (France)
4. Istanbul Airport (Turkey)
5. Houston George Bush International Airport (USA)
6. Jakarta International Airport (Indonesia)
7. Seattle-Tacoma International Airport (USA)
8. Phoenix Sky Harbor International Airport (USA)
9. Las Vegas McCarran International Airport (USA)
10. Tan Son Nhat International Airport (Vietnam)

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