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The September 2nd holiday not only marks the end of a vibrant summer but also provides a wonderful opportunity for families to enjoy their last days off before the new school year begins. Recognizing the increased demand for tourism, the provincial tourism industry has proactively prepared thoroughly, with the active participation of travel businesses. Along with this, the diversification of tour products and novel experiences promises to bring visitors unforgettable memories in the ancient city of Hue.
Mr. Nguyen Thai Hoa, Chief Inspector of the Thua Thien Hue Provincial Department of Tourism, affirmed that the Department's Inspectorate always receives feedback from tourists in Hue. If tourists discover violations or phenomena that negatively impact the local tourism image and wish to report them, they can contact the hotline at 0234.3501111 or the tourist support hotline at 0234.382.8288.
The Thua Thien Hue Department of Tourism has officially launched a hotline.
Businesses are encouraged to regularly share information about products, services, festivals, and events in Hue for tourists during this holiday period with partners and visitors through the Department of Tourism's information channels, such as the website: Visithue.vn and social media platforms with a common identifier: Visit Hue on Facebook, TikTok, Zalo, Instagram, etc.
According to recommendations from the tourism industry, in addition to the role of the industry and functional forces, to ensure the legitimate rights and interests of tourists when using tourism services, it is necessary to carefully research information about special tour packages, especially those with prices lower than usual, and choose tourism service providers that meet the conditions stipulated by law: having a business registration certificate, a domestic and international travel business license, and a decision recognizing the classification of tourist accommodation establishments issued by competent state agencies...
With the aim of providing the best possible experience for tourists, our hotline will promptly assist with any inquiries.
Tourists should also proactively verify the information in their travel contracts (booking confirmation, service quality, facilities of tourist accommodations; tour program, tour guide, etc.).
Experience shows that tourists should also access official information channels, guidance, and recommendations from relevant authorities and local governments. In addition, they can refer to reviews and feedback from the tourist community to make informed decisions about suitable tour packages.
