In line with the global trend, advanced countries in the world are applying the latest technology to cultural tourism. The Hue Monuments Conservation Center has pioneered in testing, deploying and integrating many technologies such as Smart Interactive Station, Virtual Reality Exhibition of Nguyen Dynasty Antiquities,...
Applying technology to tell historical and cultural stories and increase the level of interaction of visitors with each construction, relic, and heritage has only recently received investment attention. Pioneering in that trend and in line with the context of cultural tourism in Vietnam, the Hue Monuments Conservation Center has deployed Smart Interaction Station technology in the Imperial Citadel area before the Thai Hoa Palace officially opened to visitors after 3 years of restoration.
The deployment of smart interactive station technology in the Imperial Citadel area helps Hue become a model in applying technology to cultural tourism.
Each smart interactive station acts as a “digital tour guide” that can provide many necessary utilities and support for visitors. These stations are linked together in a seamless experience, forming a comprehensive cultural and heritage experience map, highly customizable and with unlimited development potential. This model has the potential to help Hue become a model in applying technology to cultural tourism to expand nationwide.
Smart interactive stations are physical panels equipped with near-field communication (NFC) chips that tourists can tap their phones to connect to the historical and cultural stories of each location with a variety of rich forms of expression, including images, videos, 3D models, text, and guides using artificial intelligence.
Each smart interactive station acts as a “digital tour guide” providing a variety of amenities and support for visitors.
The cultural and historical stories of each location are presented in many forms, including images, videos, 3D models, text and guides using artificial intelligence. At each location, visitors are also provided with a travel itinerary and guided to the next attraction. Visitors can take photos to check in, "engrave their names on the digital wall" of each location, helping to promote tourism, creating a positive impact for the locality...
The deployment of smart interactive station technology in the Imperial Citadel area helps Hue become a model in applying technology to cultural tourism. In September this year, the Smart Interactive Station technology was piloted at Hai Van Quan when the place reopened to visitors after a joint restoration process between Hue and Da Nang.
This is a new step to develop the country's tourism.
Standing on Hai Van Quan, visitors not only feel like they are standing on three layers of clouds, admiring the majestic mountains and rivers, to the west are the mountains hidden in mist and clouds, to the east is the vast ocean covered in gold and silver, looking to the north they see the dreamy Hue, a golden ancient capital, looking to the south they see Da Nang - a bustling city full of prosperous life.
Although it is only a pilot project that has not been widely publicized, this technology has proven its potential right at Hai Van Quan. After just over 2 months of installation, these stations have attracted more than 5,000 interactions and received hundreds of check-in photos with countless excited emotions from thousands of tourists.

































