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Low-cost airline IndiGo Airlines is offering this new feature on a pilot basis, applicable to female passengers checking in online.
Indian low-cost airline IndiGo emphasized: “IndiGo is proud to announce the introduction of a new feature aimed at providing a more comfortable travel experience for female passengers. We are committed to providing a great travel experience for all passengers, and this new feature is just one of many steps we are taking to achieve that goal.”
This pilot program was launched in June 2024 and is for female customers who book tickets online.
This feature is introduced as part of IndiGo's "Girl Power" initiative, aimed at providing a more comfortable flying experience for female customers. The airline hopes this pilot program will help women feel safer and more confident when traveling alone. IndiGo asserts that this initiative is intended to enhance the flying experience for female customers, helping them feel more comfortable and safe.
However, the program has received mixed reactions. Some supporters argue that it is a helpful service for women, while others worry that it is an act of gender discrimination.
The airline hopes that this pilot program will help women feel more confident and secure when traveling alone.
IndiGo stated that it will monitor customer feedback on this pilot program and will decide whether to continue with a wider rollout in the future.
The world continues to witness numerous incidents of assault against women and children on commercial flights. In the United States, crimes on airplanes fall under the jurisdiction of the Federal Bureau of Investigation (FBI). In a report published in April aimed at raising awareness about sexual assaults on airplanes, the FBI stated that in 2023 alone, they investigated 96 cases of sexual assault on aircraft.
The FBI report states: "Sexual assault on airplanes—often in the form of unwanted touching—is a felony that can result in jail time for the perpetrator. Typically, men are the perpetrators, while women and unaccompanied minors are the victims."
